Can you shop online morrisons




















Please note: Instant Shop will be available after your first delivery, but will be much more accurate and effective after your third shop. Hello there. Please enable JavaScript. Why not use our award-winning tablet and smartphone app? Search recommendations Recommended brands.

Please enable JavaScript. Online shopping made easy by Morrisons Food, drink and more to your door Register online. Choose one hour delivery slots 7 days a week. Order British farmed fresh foods to your door. Shop our weekly special offers. Book your delivery today. If you need longer to complete your shop, simply check out your order and go back to edit it later. As long as it's before your cut-off time, you can make as many changes as you like.

Yes you can, and it will save you time too. Just follow these simple steps:. Your driver will always hand you a copy of your receipt when an order is delivered. If you'd like to print a receipt from a previous order, just click on the 'Orders' tab and find the order you're looking for. There'll be a 'Print' link under the receipt column, click on it to print a copy. Every order has a cut-off time, but it can vary depending on when you placed your order and what delivery slot you booked.

Please check your confirmation email to find your order's cut-off time. Your Instant Shop is a really clever feature that makes shopping online with us even quicker and easier. It creates a 'suggested order' for you, based on products you like to buy, how often you like to buy them and even how many of them you usually buy. You can then fine-tune your 'suggested order', so you're always in complete control. To tweak your 'suggested order', just select what products we should always include; ones we should never include; and ones that you're happy for Your Instant Shop to add, based on your previous orders.

Note: Although 'Your Instant Shop' will be available to you after your first order, it will be much more accurate and effective after your third shop. A perishable product is any product which has a "use by", "best before" or "BBE" date stamped on the product which expires 6 weeks or less from the date of delivery. You can cancel any non-perishable product at any time up to seven working days beginning on the day after you receive it and we'll gladly refund it - simply contact our Customer Service team on If you discover a product is faulty, please call our Customer Service team on to discuss your options - we'll be happy to help.

If your product is faulty or damaged, we'll gladly refund it. However, if the product affected is a perishable product, then you must call us before the expiry of the "use by", "best before" or "BBE" date stamped on the product to receive a refund.

While we don't offer exchanges, you're more than welcome to re-order any refunded item on your next shop. You can cancel any perishable product at any time prior to the cut-off date set out in your confirmation email. You cannot cancel a perishable product after this time unless it is damaged or faulty. When your delivery arrives, if you notice an item is missing, please let your driver know and your bill will be instantly recalculated.

If you realise any items are missing from your order after your driver has left, please contact Customer Service on All your personal details are held in your account settings. To edit your existing details, just log in and click on the 'Account settings' tab towards the top of the page. Then select the category you want to add to or amend, completing the relevant fields on each page.

Go to your account settings and click on the 'Marketing communications' box. There are two options on the page, and you need to click on the small boxes to either add or remove the ticks from each option. Don't forget to click the 'Update' button when you're finished, or your changes won't be saved.

Go to your account settings and click on the 'Text message delivery reminders' box. Then click the 'Mobile number' box at the top of the page, where you can select your mobile number from the drop down menu. If you no longer want to receive text message reminders, select 'Do not send me SMS alerts' in the same drop-down menu. Note: Text message delivery reminders are not part of marketing communications. If you'd like to add a new delivery address to your account, simply click on the 'Account Settings' tab and go through to your 'Delivery address book'.

You can have up to three delivery addresses saved to your account. Go to your 'Account settings' and select the 'Delivery address book' box to view your current delivery details. Once on the page, you'll be able to add a new address or change an existing one by clicking on the relevant button or link. Note: You must change a delivery address before placing your order, or your delivery will go to the old address. Go to the homepage and click the 'log in' link at the top of the page. You'll be taken to a separate log in page where you need to select the 'Need help logging in?

You'll then be able to request a password reminder by email or to reset your password. If your mobile device has been stolen, follow these three simple steps to remove it from your account:. Note: The main categories are displayed in the tabs at the top, but you'll find more in the 'Browse' box on the right-hand side. Note: You can also search for groceries that are on offer using the 'Offers' tab at the top of the page. We have lots of products on offer each week.

You'll find these throughout our site, with red 'On Offer' and 'Top Offers' links in almost every aisle. If you want to go straight to all the offers, simply click on the 'Offers' tab at the top of the page. This will take you through to our dedicated 'Offers' page, where you can browse through each of the categories to see all the products we have on promotion. You'll also find 'Bundle Offers' and 'Meal Deals' tabs at the top of the page. Whenever you see a yellow 'add' button on our website, just click on it to add the item to your trolley.

Then, when the item is in your trolley, you can use the small plus and minus buttons to tell us how many you want. If you ever order a product that we're unable to deliver, we'll try to offer you a suitable alternative in its place. Your driver will always tell you about any substitutes when your delivery arrives, and if you're not happy with our suggested replacement, it's easy enough to return it.

Just hand it back to your driver, and they'll take it off your bill there and then. If you want to return something after your driver has left, you can call our Customer Service team on They'll be happy to help. To add a filter, just click on the 'Shop' tab at the top of the page and use the six drop-down 'category tabs' to click through to a specific aisle.

Just tick the filters you'd like to add. Selected filters will only be active for your visit, so if you leave, remember to tick them again when you come back. The majority of our products also have 'back of pack' information, which will give you a little more detail about a particular product.

To find this information, you just have to click on the product image or name in the aisle and go through to the product page. As the weights and sizes of some products vary, certain items for example, fresh meat, poultry, fish, cheese, fruit or vegetables are priced according to the exact weight of the item delivered to you.

To give you an idea of what these products will cost when you're shopping, we show you the price of the item per kilogram, the 'typical weight' of the item and the 'typical price' per item. The 'typical price' is based on what the average weight of that particular item would cost. Where products are sold individually by weight such as certain fresh meat, poultry, fish, cheese, fruit or vegetables we will show you the price of the item per kilogram or another unit of measurement.

You may also be able to choose items within approximate weight bands, or of an approximate thickness or size. In each case, we will weigh the individual item when we pick it for you for delivery, calculate the price for that item based on its actual weight and the price per kilogram in force at the time of picking, and charge you that price.

The exact price and weight will be set out in your receipt. If we have changed the price per kilogram since you placed your order and you are not happy with the new price, simply hand the product back to your driver when your order is delivered and your bill will be instantly recalculated.

So, why does this affect your overall order? Morrisons has received many calls from customers who are self isolating, elderly, vulnerable and not able to visit a shop. Some have little food in their store cupboard and are worried about how they will stock up when demand for home deliveries has been high. Some have never used online ordering. For further information please click here. When it's time for your order to be delivered, it's essential that you let us know if you are self-isolating so our delivery drivers can take the necessary precautions when fulfilling your order.

This will include placing your order on your doorstep and contacting you via telephone to ensure it's received.



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